Privacy Policy

Overview:

SJP Signs, Inc. is committed to protecting the privacy of our customers. This privacy policy outlines how we collect, use, share, and protect personal information, including details on how SMS consent is handled in compliance with industry regulations and The Campaign Registry (TCR) policies.

Collection of Information:

We collect personal information, such as your name, phone number, and email address, when you interact with us, including when you visit our store or contact us for services. This information is collected through written consent (in-store registration) or verbal consent during phone conversations. We do not collect phone numbers through our website.

Use of Personal Information:

Your personal information is used for the following purposes:

  • To provide signage manufacturing, project updates, and installation scheduling.
  • To facilitate customer communication regarding order status, permitting, and project management.
  • To ensure smooth internal communication among our project teams.

We do not send marketing or promotional SMS messages. All messages are strictly related to the service you have requested from us.

SMS Consent and Usage:

We require explicit consent before sending SMS messages. Consent is obtained through physical forms or verbal agreements. The consent includes agreement to receive service-related text messages, with the option to opt-out at any time by replying “STOP.” All opt-out requests are processed promptly, and no further messages will be sent.

Sharing of Personal Information:

We do not sell or share your personal information with third parties for marketing purposes. We will never share, trade, or otherwise sell your personal information such as Phone numbers and SMS consent to third parties under any circumstances.

Opt-out and Opt-in Messages:

You can opt-in by responding “START” to begin receiving SMS updates. To stop receiving messages, reply “STOP” at any time. Our system will log and track all opt-in and opt-out requests to ensure compliance with TCR regulations. Additionally, if you require assistance, you can text “HELP” and we will respond promptly.

Protection of Personal Information:

We take the protection of your personal information seriously and employ industry-standard security measures to safeguard your data.

Updates to Privacy Policy:

We reserve the right to update this privacy policy as needed to reflect changes in our services or to comply with legal obligations. If significant changes are made, we will notify customers via email or post a notice on our website.